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Knowledge base
BroadwayCon General Information (4)
General Questions (4)
What happens if I lose my badge or forget it at home/in my hotel room?
I have signed up for the mailing list and/or purchased tickets to BroadwayCon, should I be receiving emails?
How do I see shows during the weekend?
What security measures will be in place at BroadwayCon?
Travel and Lodging (3)
I'm trying to book travel. When will BroadwayCon start/end?
Where should I stay for BroadwayCon 2025?
How do I get to the hotel from the local airports and train stations?
Programming (4)
What are workshops?
How do I sign up for workshops?
What is BroadwayCon Night?
Where can I find the BroadwayCon Schedule?
Getting Involved (6)
Can I volunteer at BroadwayCon?
How do I become an exhibitor in the BroadwayCon Marketplace?
Can I submit a proposal to present at BroadwayCon?
How can I enter the Star to Be Competition?
How can I attend BroadwayCon as a member of the media?
I'm a presenter, how do I get access to the event?
BroadwayCon Policies and Ticketing (4)
General Policies (6)
Can I leave the event and return?
Is there a code of conduct?
Can I cosplay? What is your policy on costume weapons?
Is there an inclement weather policy?
Is there a bag policy?
What are BroadwayCon's Health and Safety Policies?
To Know When Purchasing (5)
Are there any age restrictions to enter the event?
What is your refund policy?
How do I access Student Ticket prices?
What are the terms and conditions of BroadwayCon?
Does my ticket include all BroadwayCon programming?
For Ticket Holders (4)
Is it possible to change or cancel my pass?
How can I upgrade my pass?
How do I update the personal information on my ticket?
Can I transfer my tickets to another person?
To Know When You Arrive (3)
Do I need parent/guardian permission?
What do I need to check in?
Are there ID requirements?
Accessibility at BroadwayCon (2)
General Information (5)
An Overview of Accessibility at BroadwayCon
Using the Quiet Space
Attending with a Service Animal
Where can I rent a mobility device for BroadwayCon?
Will BroadwayCon have captioning?
Requesting Accommodations (6)
What information do I need to share with staff?
How can I share my needs with staff?
Getting Early Access to Seating: Sticker 1
Avoiding (Standing in) Lines and Crowds: Sticker 2
Seating Near Presenters: Sticker 3
Accommodations That Don't Need a Sticker
BroadwayCon Add-On Experiences (2)
General Information (3)
Will there be an opportunity for Autographs and Photographs with Special Guests?
Will a photograph be supplied for the guest to autograph or do I need to bring an item?
Where do I go for BroadwayCon Night?
Policies (4)
How many items can I have signed?
How many attendees can be in each selfie?
May I take a photo or video of the guest while they are signing my item?
May I have an item signed during my selfie session?
Platinum Passes (1)
Platinum Pass Tickets (4)
When should I expect to hear from my exclusive customer service liaison?
How does seating in the MainStage work?
How do I get access to all my perks?
Where is early check-in?