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New support ticket
Check ticket status
Registration and Ticketing Policies
Are there any age restrictions to enter the event?
Do I need parental permission?
What do I need to check in?
Is it possible to change or cancel my pass?
How can I upgrade my pass?
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Getting involved with BroadwayCon
Can I volunteer at BroadwayCon?
How do I become an Exhibitor in the BroadwayCon Marketplace?
How can I submit a proposal to present at BroadwayCon?
How can I enter the Star to Be Competition?
Accessibility and Inclusion
Is BroadwayCon accessible to disabled people?
American Sign Language and Open Captioning services
Gender Neutral Restrooms
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Sessions requiring additional tickets
Autographs and Photographs with Special Guests
How many items can I have signed?
How many attendees can be in each photograph?
May I take a photo or video of the guest while they are signing my item?
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Can I leave the event and return?
I have signed up for the mailing list and/or purchased tickets to BroadwayCon, should I be receiving emails?
Is there a code of conduct?
When will the BroadwayCon schedule be available?
How do I see shows during the weekend?
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Gold and Platinum Pass Tickets
When should I expect to hear from my exclusive customer service liaison?
How does seating in the MainStage work?
I have a Gold Pass. How do I choose my guaranteed autograph and photograph sessions?
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