To access accommodations, you will need to pick up a sticker from the Accessible Check-In or Customer Service desk. There are two types of stickers, depending on your specific needs — for mobility-specific accommodations, we recommend the second sticker type (click here for a full overview).
We will have reserved, mobility aid accessible seating in all our programming rooms. You may bring one guest (without a sticker) to sit in this area with you. Please note that some rooms may fill to capacity, so we cannot guarantee you a seat in every room. It is best to have some backup options in mind.
When lines form during the event, attendees who need extra time to get to their seats, are unable to wait in lines, or prefer to limit their time in crowds are not expected to wait in these lines. Specific plans for accommodating these needs often develop in the moment based on the layout of the lines and the spaces they form in, so please approach a staff member or volunteer for assistance in avoiding any lines that form.
Mobility Aid Rental
If you are in need of mobility equipment to assist you with getting around BroadwayCon, you can rent a wheelchair, scooter, and other mobility aids from Cloud of Goods. They will deliver directly to you at the event, your hotel, the airport, or any other place of your choosing. You can request a rental and receive a discounted rate by using this link.
If you need personalized assistance, we do have an Aide pass available. This pass may be requested at the Customer Service desk and is free of charge. The pass holder of an Aide pass will be allowed to enter programming while they are assisting you, but they will not be allowed to attend any programming on their own.
If you have any additional questions please feel free to email email@example.com or stop by the Customer Service desk on-site.