Registration and Ticketing Policies

Are there any age restrictions to enter the event?
There are no age restrictions for attendees. However, some of our programming may not be suitable for younger children. Our recommended minimum age is 11. C...
Tue, May 9, 2023 at 1:01 PM
Do I need parental permission?
We do not require a parental permission form to attend BroadwayCon. We will have stickers available at the customer service desk that may be affixed to the ...
Tue, Dec 13, 2022 at 12:05 PM
Are there ID requirements?
No ID is required to purchase a ticket or retrieve tickets at will call, however, in the event that any activities have age restrictions (for example, if al...
Mon, Sep 11, 2023 at 2:23 PM
What do I need to check in?
You will need to present the QR code on your ticket when you arrive on-site. Both digital (including screenshots) and printed confirmation emails are accept...
Mon, Aug 21, 2023 at 3:26 PM
Is it possible to change or cancel my pass?
Tickets may be transferred to another individual by modifying the ticket information in ShowClix. Follow the instructions here to change the personal inform...
Wed, Sep 20, 2023 at 2:59 PM
How can I upgrade my pass?
As long as there are tickets remaining, you are welcome to upgrade! Unfortunately, the ticketing system does not allow for direct ticket upgrades. Therefore...
Tue, May 9, 2023 at 2:21 PM
Does my ticket include all BroadwayCon programming?
BroadwayCon tickets offer access to BroadwayCon daytime programming, the BroadwayCon marketplace, and opportunities to apply for workshops. Autograph and ph...
Tue, May 9, 2023 at 2:36 PM
Is there an inclement weather policy?
The event will proceed regardless of weather conditions. In the case of extreme inclement weather which restricts travel for our audience, attendees with un...
Mon, Sep 13, 2021 at 9:02 PM
What is your refund policy?
All sales are final for BroadwayCon and tickets are not refundable. This policy is outlined in the Terms and Conditions of the ticket. Tickets may be transf...
Wed, Apr 12, 2023 at 12:11 PM
How do I update the personal information on my ticket?
You may make changes to the personal information on a ticket by modifying the ticket information in ShowClix. Follow the instructions here to change or upda...
Wed, Sep 20, 2023 at 2:49 PM