Registration and Ticketing Policies

Are there any age restrictions to enter the event?
There are no age restrictions for attendees. However, some of our programming may not be suitable for younger children. Our recommended minimum age is 11.
Mon, Nov 23, 2020 at 7:34 PM
Do I need parental permission?
We do not require a parental permission form to attend BroadwayCon. We will have stickers available at the customer service desk that may be affixed to the ...
Tue, Dec 13, 2022 at 12:05 PM
What do I need to check in?
If you selected the Print-At-Home option: You will need to present the QR code on your print-at-home ticket when you arrive on-site. Both digital (includin...
Mon, Mar 6, 2023 at 1:32 PM
Is it possible to change or cancel my pass?
Tickets may be transferred to another individual by modifying the ticket information in ShowClix.  Follow the instructions here to change the personal infor...
Wed, Jan 4, 2023 at 11:22 AM
How can I upgrade my pass?
As long as there are tickets remaining, you are welcome to upgrade! Unfortunately, the ticketing system does not allow for direct ticket upgrades. Therefore...
Mon, Mar 6, 2023 at 1:36 PM
Does my ticket include all BroadwayCon programming?
BroadwayCon tickets offer access to BroadwayCon programming, the BroadwayCon marketplace, and opportunities to apply for workshops. Autograph and photograph...
Tue, Dec 13, 2022 at 12:20 PM
Is there an inclement weather policy?
The event will proceed regardless of weather conditions. In the case of extreme inclement weather which restricts travel for our audience, attendees with un...
Mon, Sep 13, 2021 at 9:02 PM
What is your refund policy?
All sales are final for BroadwayCon and tickets are not refundable. This policy is outlined in the Terms and Conditions of the ticket. Tickets may be transf...
Wed, Jan 4, 2023 at 11:25 AM
How do I update the personal information on my ticket?
You may make changes to the personal information on a ticket by modifying the ticket information in ShowClix. Follow the instructions here to change or upda...
Wed, Jan 4, 2023 at 11:25 AM
How do I access Student Ticket prices?
High school and college students are eligible to receive 15% off their purchase of a general pass or day pass. Use the access code STUDENT prior to selectin...
Mon, Sep 13, 2021 at 9:14 PM