Registration and Ticketing Policies

Are there any age restrictions to enter the event?
There are no age restrictions for attendees. However, some of our programming may not be suitable for younger children. Our recommended minimum age is 11. A...
Mon, Apr 1, 2019 at 9:32 PM
Do I need parental permission?
Attendees under the age of 18 attending BroadwayCon without a registered parent or legal guardian must bring a signed and notarized permission form when the...
Mon, Apr 1, 2019 at 9:29 PM
What do I need to check in?
You will need to present a printed copy of your order confirmation when you arrive on-site. We will scan your confirmation and exchange it for a convention ...
Mon, Apr 1, 2019 at 9:33 PM
Is it possible to change or cancel my ticket?
Tickets may be transferred to another individual by modifying the ticket information in ShowClix. Follow the instructions here to change the personal inform...
Fri, Apr 19, 2019 at 6:17 PM
Does my ticket include all BroadwayCon programming?
Yes, your entire BroadwayCon experience is included in the cost of your ticket. The majority of our programs are seated on a first-come, first-served basis....
Sat, Mar 9, 2019 at 4:09 PM
Is there an inclement weather policy?
The event will proceed regardless of weather conditions. In the case of extreme inclement weather which restricts travel for our audience, attendees with un...
Sat, Mar 9, 2019 at 4:15 PM
What is your refund policy?
All sales are final for BroadwayCon and tickets are not refundable. This policy is outlined in the Terms and Conditions of the ticket. Tickets may be transf...
Sat, Mar 9, 2019 at 4:24 PM
What is TicketGuardian?
TicketGuardian is insurance that you have the option to purchase during the checkout process. The cost of this insurance will vary based on the amount of yo...
Wed, Mar 20, 2019 at 9:04 PM
How do I update the personal information on my ticket?
You may make changes to the personal information on a ticket by modifying the ticket information in ShowClix. Follow the instructions here to change or updat...
Fri, Apr 19, 2019 at 6:16 PM